Frequently Asked Questions
Everything you need to know about working with us
We are a source manufacturer with 7 years of experience, and our factory is located in Jinhua City, Zhejiang Province. We possess our own R&D team, production workshops, and quality control system. You are welcome to visit us at any time, either via video call or an on-site visit.
Our production facility covers an area of 4,000 square meters and is equipped with 20 fully automated production lines. Our average monthly production value reaches 10 million RMB, ensuring the punctual delivery of large-scale orders.
Yes. We have passed on-site verification by [TÜV / SGS / Intertek]. You may contact our sales manager to request the latest certification reports.
Yes. We offer one-stop customization services ranging from logo silk-screen printing and packaging customization to product structural modifications. Please provide your design artwork in AI or PDF format.
The MOQ for standard products is 1,000 units (each unit containing 60 packs, with 10 pieces per pack). For new clients engaging in their first collaboration with us, we support small-batch trial orders to assist you in testing your local market.
In-stock samples are dispatched within 3 days; customized samples typically require 15 days. The sample fee is fully refundable once a subsequent bulk order meets the specified volume requirements.
Our products comply with major international standards. We currently hold certifications such as [CE / RoHS / FCC / ISO9001 / OEKO-TEX], ensuring smooth customs clearance for you in your target markets.
We implement a rigorous four-stage quality inspection process: 1. Incoming inspection of raw materials; 2. Mid-production spot checks; 3. Full inspection prior to packaging; 4. Final random inspection before shipment.
We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), and Western Union. Typically, a 30% deposit is required in advance, with the remaining 70% balance payable upon presentation of a copy of the Bill of Lading.
Once the deposit and samples have been confirmed, the lead time for standard orders is typically between 30 and 60 days. The exact timeframe depends on the specific order quantity and our production schedule.
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